Quality in Management Essay Example | Topics and Well Written Essays - 3000 words

Quality in Management - Essay Example In this paper, the researcher has summarised the wave of quality management that has been taken by the organization in UAE in reference to Agthia. Agthia is one of the largest Food and Water product manufacturing company based in UAE. The company mainly focuses on delivering better customer experience (Agthia, 2014). In this context, quality management is an important parameter that helps to differentiate organizational product from other competitors. Thus, quality management is an essential tool not only to create advanced quality products and services, but also to meet needs and requirements of the customers. Some of the quality and excellence initiatives launched by the UAE economy play an important role to provide the organization insights towards the excellence. W. Edwards Deming, Joseph Juran and Philips Crosby, three major contributor of quality philosophy, has developed different aspect of TQM (Ho Tang, 2009). Each of the view, suggested by them, needs to be examined to understand difference in their approaches regarding TQM. Deming, worked with the Japanese automobile manufacturers to improve their product quality and gaining competitive foot within the industry. His philosophy is based on 14 points of TQM which can be summed up by saying that, the management team must redesign their production strategy into four different steps, namely, plan, do, check and act. In planning segment, business should design quality of the product and service as per the needs and requirements of their customers, and at the same time reduce waste and decrease the production cost. Next, businesses should construct their work by putting the plan into action and must continually seek ways to do things better way (Hendricks and Singhal, 2008). The check strategy is implemented to monitor the changes that supposedly take place, for example, removing barriers to the quality by providing right job at right time. Finally,

Observation Essay Example | Topics and Well Written Essays - 250 words - 4

Observation - Essay Example The students also watched â€Å"Story Box†. The â€Å"Story Box† showed a story of Korean traditional folktale using key expressions. The story repetitively mentioned, â€Å"What time is it?† When they finished watching the clip, the teacher again clicked the repeat button to have them practice the dialogues. First, they practiced as a whole, then with their partners. When they were done practicing, they volunteered a short scene from the â€Å"Story Box† without looking at the script on the screen. 4. Speaking Activity – What time is it Mr. Wolf? (15min.) – The teacher introduced the game to students with short video, and the students immediately grasped the idea because there was a similar game in Korean culture. However, the teacher told them there are many variations to this game, so students should listen carefully to her instruction. Like the traditional Mr.Wolf game in Korea, the teacher explained that there is one wolf who will be standing at the back of the room facing the wall while other students will be standing at the front of the room facing the wolf. When they start the game, other students need to shout their key expression which is â€Å"What time is it?† then, the wolf will randomly choose a time and tell â€Å"It’s ______ O’clock.† For example, when the wolf says, â€Å"It’s five O’clock† the students need to take five steps forward. When they got to wolf close enough, the wolf will shout, â€Å" It’s dinner time!† and try to catch one of them to be the wolf again. The students loved role-playing the dialogues. They were able to memorize the script perfectly after practicing speaking as a class couple times. Most students performed without having their scripts on their hands. The students were very competitive during the speaking activity. Some students were only interested in winning, so they ended up not reading the full sentences. These students were also stressed when the strips were given to students with lower English